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For Plastics Distributors

AI agent layer
for plastic distributors.

Buyers now start with an AI agent, not a search bar. Plastics.com gives distributors the agentic infrastructure to convert that demand — turning your full principal portfolio into a live, agent-led catalog that books RFQs, drafts replies, and lands orders directly inside your CRM and ERP.

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The Distributor Problem

Your portfolio is bigger than ever — and harder than ever to sell.

Distributors carry tens of thousands of grades from dozens of principals. Buyers expect to search them like Amazon and ask questions like ChatGPT. Most digital channels deliver neither — and the lost revenue compounds every month.

01 / PROBLEM

Catalog scale you can't surface

Tens of thousands of grades across 30–50+ principals, each with their own datasheet format, naming conventions, and missing properties. Buyers can't find what you stock. Reps spend hours doing lookups that should take seconds.

02 / PROBLEM

Losing the first-to-quote race

The distributor who answers a technical question first wins the order 7 out of 10 times. Email-based RFQs, scattered datasheets, and after-hours buyer requests guarantee you finish second on the inquiries that matter most.

03 / PROBLEM

A digital channel buyers ignore

Static product pages. Generic site search. No personalization. Your e-commerce stack treats a polymer engineer like a retail shopper — so engineers leave for marketplaces, generic AI tools, and your competitors' newer experiences.

The Platform

One agentic platform.
Every distributor workflow.

Start where you are. Plug in one product or run the full stack — every tier shares the same plastics-trained Herman AI core, the same security posture, and the same path to a fully agent-led sales motion.

Live in days

Material Copilot

Embed Herman in your existing site. A chat-first interface trained on your principal portfolio that answers technical questions, compares grades, and surfaces alternatives — instantly.

  • Natural-language search across your full multi-principal catalog
  • Drop a TDS or a CAD file; Herman extracts the spec and recommends matching grades you stock
  • Side-by-side property comparison and cross-reference suggestions
  • Engineering-grade summaries with cited sources buyers can trust
Best for: Distributors who want a fast, low-lift win on top of their existing site.
Chat embedded
Herman, on your site, answering buyer questions in plain English.
Intelligence for your reps

Sales Copilot

A standalone agentic workspace for your inside-sales team — smart search, account briefs, draft replies, and quote-to-cash actions, with bi-directional CRM and ERP sync.

  • Saved chats and follow-up actions persist across sessions and reps
  • Bi-directional sync with Salesforce, HubSpot, SAP, and NetSuite
  • Email drafting, account briefs, and report generation on demand
  • Role-based access for reps, regional managers, and channel partners
Best for: Distributors who want AI augmenting their sales team without launching a full storefront.
Sales workspace
A plastics-native command center for every rep, every account.
End-to-end commerce

Intelligent Storefront

A complete branded storefront on your domain — catalog, AI search, payments, financing, logistics, and conversion tooling, purpose-built for plastics buying.

  • Indexed product pages, AI-optimized for search and answer engines
  • Customer response personalization based on profile, history, and intent
  • Reordering, EDI, online payments, and integrated marketplace financing
  • TMS-integrated logistics rate quoting and real-time shipment tracking
Best for: Distributors ready to operate a full digital sales channel as a real revenue line.
Branded storefront
Your domain. Your brand. A modern AI-native commerce experience.
Native to your stack

Custom Integrations

Plastics-trained AI deployed inside Salesforce Service Cloud or Sales Cloud — authentication, data, and routing handled inside your existing ecosystem.

  • Native Salesforce app — no separate auth or data layer to manage
  • Intelligent search and smart filtering inside Salesforce records
  • Material summary, alternatives, and document analysis baked in
  • Private LLM, SOC II, GDPR, and ISO 27001 from day one
Best for: Distributors standardized on Salesforce who want AI without leaving the ecosystem.
Salesforce native
Herman embedded in the system your team already lives in.
What distributors are seeing

Compound revenue with plastics-native intelligence.

+50%
RFQ Submission RateHerman AI vs. traditional search
7×
First-to-Quote Win RateSpeed of agent-led replies
8 hrs/wk
Rep Time RecoveredPer rep, via AI automation
38%
Sales Cycle CompressionFaster quote to close
A Day in the Life

From buyer question to PO — without a single rep email.

A buyer at a Tier-1 automotive supplier needs a UV-stable polypropylene for an outdoor housing. Here's what happens on your site after Plastics.com is live.

1

Buyer asks.

They land on your site at 11:43 PM and type "UV-stable PP for outdoor housings, FDA-friendly, ships from US." Your site treats this like a structured query, not a string match.

2

Agent answers.

Herman ranks three grades from your portfolio, leads with the best match, explains the trade-offs in engineering language, and cites the datasheet sections it pulled from.

3

Buyer compares.

They click "Compare GP-2047 vs. Pro-1023A." Herman returns a side-by-side property table with deltas, an engineering-implications summary, and a recommendation tied to their stated application.

4

RFQ lands in your CRM.

Buyer clicks Request Quote. The RFQ posts directly into Salesforce or HubSpot with the conversation context, the comparison, and the recommended grade attached. Your rep walks in Monday morning to a hot, fully-qualified opportunity.

How It Works

Plug into Plastics.com in four steps.

Connect once. Agents do the rest — routing qualified buyers through selection, sourcing, and purchase directly against your systems.

STEP 01

Publish to the ontology

Connect your PIM, ERP, or DAM once. We normalize properties, fill missing values, and index every grade into the plastics graph.

STEP 02

Power the agent workflows

Every buyer query, property check, and side-by-side comparison runs against your live catalog. Your stocked grades become the AI's answer.

STEP 03

Receive the actions

RFQs, samples, and orders land directly in your CRM or ERP — executed by the agent inside the buyer's conversation.

STEP 04

Compound revenue

Live dashboards on RFQ volume, win rate, and pipeline value. Network effects accelerate month over month.

Why Plastics.com

Generic AI doesn't know polymers. Building it yourself takes eighteen months.

Generic AI tools

  • Hallucinates on grade names, regulatory codes, and processing windows
  • No connection to your live catalog, stock, or pricing
  • No path from answer to RFQ to PO
  • No security posture for enterprise data

Build it yourself

  • 12–18 months of engineering before first launch
  • Vector store, embeddings, agent tooling, security review — all on you
  • Ongoing model maintenance, content refresh, and AEO tuning
  • No plastics-trained dataset to ground the answers

Plastics.com

  • Live in days on Material Copilot, weeks on the full Storefront
  • Plastics-trained Herman AI — 85,000+ grades, 350,000+ pages indexed
  • Agentic workflows for select, compare, RFQ, sample, and order — out of the box
  • Private LLM, SOC II, GDPR, ISO 27001 from day one

See it on your catalog.

30-minute call. We'll set up a tailored walkthrough on your specific product mix and sales motion — and show you what Plastics.com would do for your numbers.

The revenue story
Every catalog interaction becomes a pipeline event.

Herman turns inbound engineering interest into qualified RFQs, routes them to the right rep or distributor in seconds, and arms your team with the context to win. The result compounds — more deals from the same catalog traffic, quarter over quarter.

More
RFQs
Inbound demand that used to bounce now converts.
Faster
quotes
First-to-quote wins the deal 7 times out of 10.
Higher
close rate
Full context on every lead lifts conversion.
Talk to us

Frequently asked.

Does Plastics.com replace our existing Salesforce, SAP, or NetSuite stack?
No. Plastics.com is the AI agent layer on top of the systems you already run. We connect to Salesforce Sales Cloud and Service Cloud, HubSpot, SAP, NetSuite, and most major PIM and DAM platforms via bi-directional sync. RFQs, orders, and account context land in the source-of-truth your team already uses — no rip-and-replace, no parallel data layer.
How does Plastics.com handle our principals' data and IP?
Plastics.com runs on private LLMs and never trains external models on customer data. The platform is SOC II Type II audited, GDPR-compliant, and ISO 27001-certified. Principal-specific data, pricing, and stock visibility are governed by your role-based access controls and stay inside your tenant.
What does the agent actually do that traditional site search can't?
Traditional search matches strings. Herman reasons over polymer ontology — grade families, processing windows, regulatory certifications, mechanical and thermal properties, supplier cross-references, and stock visibility — and returns a ranked, cited answer with engineering implications. It also takes action: comparing grades, drafting RFQs, posting to your CRM, and following up on stalled conversations.
How do we measure ROI on the platform?
Distributors typically track four metrics: RFQ submission rate, first-to-quote win rate, rep time recovered per week, and quote-to-close cycle time. Across deployments and AI marketplace data, Plastics.com sees +50% RFQ submission, 7× first-to-quote wins, 8 hrs/week rep time recovered, and 38% sales-cycle compression. We provide live dashboards on each, plus a tailored ROI model during evaluation.